Shipping Policy

Last Updated: August 4, 2026

Thank you for shopping at meriuomall. This Shipping Policy explains our shipping charges, estimated delivery times, order tracking, and other important information relating to the delivery of your order.

1. Shipping Coverage

meriuomall ships orders to the destinations available during checkout. If your delivery address is not accepted at checkout, we may currently be unable to ship to that location.

Certain remote areas, islands, military addresses, or restricted locations may not be eligible for delivery.

2. Shipping Fees

Shipping charges are calculated according to the total value of your order:

• Orders over USD $49.00 qualify for free standard shipping.

• Orders of USD $49.00 or less are charged a standard shipping fee of USD $5.99.

The applicable shipping charge will be displayed during checkout before payment is completed.

3. Estimated Delivery Time

The estimated delivery time is 7–14 days.

Delivery times are estimates only and begin after the order has been successfully confirmed and dispatched. Delivery may take longer due to circumstances outside our reasonable control, including:

• Public holidays or peak shopping periods;

• Severe weather conditions;

• Carrier delays;

• Customs inspections;

• Transportation disruptions;

• Incorrect or incomplete delivery information;

• Delivery to remote or restricted locations.

meriuomall does not guarantee delivery on a specific date unless expressly confirmed in writing.

4. Order Confirmation

After placing an order, customers will receive an order confirmation at the email address provided during checkout.

Customers are responsible for ensuring that all order details, including the recipient’s name, shipping address, telephone number, and email address, are complete and accurate.

If you notice an error in your order information, please contact us as soon as possible. We cannot guarantee that changes can be made after an order has been processed or dispatched.

5. Order Tracking

When tracking information is available, a shipping confirmation email containing the tracking number or tracking link will be sent to the customer.

Tracking information may take several days to become active after the order has been dispatched. In some cases, tracking updates may be delayed by the shipping carrier.

6. Multiple Shipments

Orders containing multiple products may be shipped separately due to product availability, warehouse location, package size, or carrier requirements.

Customers will not be charged additional shipping fees when an order is divided into multiple shipments unless otherwise disclosed before checkout.

7. Customs Duties and Import Taxes

International orders may be subject to customs duties, import taxes, handling fees, or other charges imposed by the destination country or local authorities.

Unless otherwise stated during checkout, these charges are not included in the product price or shipping fee and are the responsibility of the customer.

meriuomall has no control over customs charges or customs clearance procedures. Customs processing may also cause delivery delays.

8. Incorrect or Incomplete Shipping Addresses

Customers must provide a complete and accurate shipping address.

meriuomall is not responsible for delivery failures, delays, losses, or additional charges resulting from an incorrect, incomplete, or outdated address provided by the customer.

If a package is returned to us because of an incorrect address, failed delivery attempt, or refusal to accept the package, the customer may be responsible for any additional reshipping costs.

9. Delayed Orders

If your order has not arrived within the estimated delivery period, please review the tracking information and contact the shipping carrier where appropriate.

You may also contact us for assistance. We will make reasonable efforts to investigate the shipment; however, carrier investigations and delivery resolutions may require additional time.

10. Lost, Damaged, or Missing Packages

If your package is lost, arrives damaged, or contains missing items, please contact us promptly and provide:

• Your order number;

• A description of the issue;

• Photographs of the package and affected products, where applicable;

• Any relevant shipping or tracking information.

Claims will be reviewed individually. Customers should retain all packaging materials until the claim has been resolved.

meriuomall is not responsible for packages confirmed as delivered by the carrier to the shipping address provided during checkout, including packages that are subsequently lost or stolen.

11. Delivery Acceptance

Customers are responsible for monitoring tracking updates and making appropriate arrangements to receive their packages.

Depending on the carrier and destination, a signature may be required. If delivery cannot be completed, the carrier may leave instructions for redelivery or collection.

Packages that are not collected within the carrier’s required period may be returned to the sender.

12. Changes to This Shipping Policy

meriuomall reserves the right to update or modify this Shipping Policy at any time.

Changes will take effect when the revised policy is published on our website. Shipping terms applicable to an order will generally be those displayed at the time the order is placed.

13. Contact Us

For questions regarding shipping or delivery, please contact us:

Store Name: meriuomall
Address: Unit 4/86A Waipa Street, Auckland, New Zealand
Telephone: +64 6 867 9591
Email: rendekruzewski369@outlook.com